Frequently asked questions
How do I play?
Tap to swap who leads. Swipe up to jump with Pip (hold the swipe for a long jump). Hold to tuck Moss into his shell. Pip is fast but gets sleepier while she leads; Moss is slow but lets her rest. If Pip falls asleep, the run ends.
Prefer one input? Turn on Settings → One-tap mode: double-tap jumps.
Pip didn’t jump when I swiped
Pip can jump on a tired stamina bar, but each tired jump makes her sleepier. If nothing happened, the swipe may have been too short or slow: swipe up quickly by at least a finger’s width. Swiping while Moss leads only makes him hop.
Is my progress saved? What about a new phone?
Progress is saved on your device after every run, and backed up to the cloud whenever you are online. On the same device it comes back after an update. Moving to a new phone or reinstalling can start a new anonymous player; if that happens, email us your old and new friend codes (Leaderboard → Friends) and we’ll try to help.
How do I restore purchases?
Open the Shop and tap Restore purchases, signed in to the same Apple ID or Google account you bought with. Refunds are handled by Apple or Google Play.
Does anything I buy make the game easier?
No. Everything in the shop is cosmetic: pairs, trails and world palettes. Speed, stamina and sleepiness are the same for everyone.
The ad didn’t wake Pip up
Pip only wakes if the ad plays to the end. If no ad is available (for example offline), the wake-up button is hidden. The “No ads” bundle wakes her without an ad.
How do I add friends?
Open Leaderboard → Friends. Share your code or invite link, or enter a friend’s code with Add friend.
Someone has a rude name on the leaderboard
Email us the name and the board (daily or all-time) and we’ll remove it.
How do I delete my data?
In the game: Settings → Delete my data. More options are on the Delete my data page.
Contact
Email SUPPORT_EMAIL_HERE. Please include your device model, OS version and, if you can, the game version shown on its App Store or Google Play page. We usually reply within a few days.